Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Payroll Analyst

The Payroll Analyst performs a wide variety of payroll activities to ensure the accuracy of the payroll for all employees. Will serve as a back-up to the Payroll Manager as needed. Maintains a thorough understanding of the entire payroll cycle and as necessary, independently runs payroll processes without errors and in a timely manner; identifies potential errors and partners with Payroll Manager to resolve, uses strong organizational skills to ensure all audits, payments and processing are done accurately and in a timely manner in accordance with payroll processing checklist. Uses working knowledge to troubleshoot and resolve anomalies.

Key Responsibilities

• Support timely and accurate administration of multi-state payroll processing in Workday environment, Including garnishments, benefits and stock options

• Process weekly payroll, including off cycle payroll runs for Home Office and US Shacks

• Analyze and resolve escalated payroll issues and timekeeping inquiries from employees and managers through payroll knowledge and superior customer service

• Responsible for ensuring that all tax obligations are met, and all tax reporting is filed timely and accurately by working with ADP Tax team to file and communicate with various federal, state, and local tax agencies. Review, analyze and communicate all tax notices in coordination with ADP tax team. Apply for tax authority IDs as needed. Perform all monthly, quarterly and annual wage and tax reconciliations, including employee W2s.Support employee tax adjustments, request amendments and process W2c as needed.

• Update and maintain Payroll SOP and QRG. Train field managers and employees on payroll impacting processes such as employee level set up in Workday, time card updates and cost allocation

• Assist the Finance teams with reporting requirements and KPI's and support analysis and resolution of payroll accounting issues.

• Assist with Ad-hoc projects

Skills, Knowledge, & Experience

• Multi-state payroll: demonstrated knowledge of all payroll taxes – federal, state and local set up to filing and reporting requirements, including income tax, unemployment and worker’s compensation payments

• Strong working knowledge or Excel, including pivot tables, V look-up

• Strong communication skills

• Must have a sense of humor and positive attitude

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts.  A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.